How can we bring gait labs to our patients, using just their phone?
Gait labs are used to film and map a body's range of motion. This provides valuable insight to the orthopedic community and aids in advancing the care and treatment of musculoskeletal health. However, they cost millions and are only available to a few. Working alongside our internal research and development team we began to investigate how we could bring the sophisticated insights provided by a gait lab to our patients.
Fast facts
Role:
Lead product designer
Deliverables:
Strategy, User interviews, Workshop hosting, department liaison and knowledge share.
Team:
Product manager, and myself.
Year:
2020
Research
What is the lab experience?
First, we needed to acquaint ourselves with the physical experience we were trying to emulate digitally. We undertook two research approaches to deepen our understanding of not only the step by step process undertaken in the lab, but also the technical requirements of the research and development team.
Approach 01
Observational sessions
Breaking down an action you do every day is hard. Informal observation sessions allowed us to collate the necessary steps in the process, and observe the lab personnel's intuitive problem-solving and guidance they gave patients to get the best results.
Approach 02
Lab tech & r&d team interviews
These were a great way for us to further understand the technical requirements of the research and development team. We ran through a series of scenario-based questions focusing on the parameters of success for capturing acceptable video content within the home. This gave us a framework for the 'at home' filming experience.
Next up : Getting to know our customers better
E-COMM / WEB APP